Refund policy

Version of 15 November 2026

Try first

Every new account gets 14 days of Lingvokey Pro for free, without payment details. Please use the trial to make sure Lingvokey works well for you before you buy.

14-day money-back guarantee

If you are not happy with Lingvokey Pro, you can get a full refund within 14 days of your first payment for a monthly, yearly or lifetime plan — no questions asked. After a refund, Pro is turned off for that account.

Renewals

Subscriptions renew automatically. You can cancel at any time in Settings → Account → Manage subscription, and you won't be charged again; Pro stays active until the end of the period you already paid for. If a renewal was charged by mistake (for example, you forgot to cancel), write to us within 7 days of the charge and we will refund it.

How to ask for a refund

Payments are handled by Paddle.com, our Merchant of Record. To ask for a refund, reply to the receipt e-mail from Paddle, use paddle.net, or write to us at hello@lingvokey.eu with the e-mail used for the purchase. Refunds go back to the original payment method, usually within 5–10 business days.

Your legal rights

This policy does not limit any rights you have under consumer law in your country.